This website is owned by:
Van Dievel
Generaal De Wittelaan 1
2800 Mechelen (België)
BE 0403.694.501
+32 15 30 80 00
info@vandievel.eu
Please read this Privacy and Cookie Policy carefully as it contains essential information on how your Personal Data are processed and which cookies are used. By providing your personal data on the website and by providing Personal Data listed on this website, you declare that you have read this Privacy Policy and also expressly agree to it, as well as to the processing itself.
This Privacy and Cookie Policy was last amended and revised on 27 March 2024.
1.1. Van Dievel complies with the ‘Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data’, as amended by the Act of 11 December 1998 as well as the anti-spam provisions of Book XII of the Economic Law Code on the ‘law of the electronic economy’.
1.2. Through the present Privacy Policy, Van Dievel also complies with the European Regulation 2016/679 of 27 April 2016 on the protection of personal data.
1.3. The controller of the processing of your personal data is Van Dievel. If you have any questions regarding this policy or our privacy policy in general, you can always contact us at info@vandievel.eu, by mail to Van Dievel, Generaal De Wittelaan 1,
2800 Mechelen, Belgium or by using the contact form on the website.
1.4. The term ‘Personal Data’ means any information relating to an identified or identifiable natural person. An identifiable natural person is considered to be one who can be directly or indirectly identified, in particular by means of an identifier such as a name, an identification number, location data, an online identifier or of one or more elements characterising the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
Category 1, without registration: your IP address, anonymous browsing behaviour and geolocation;
Category 2: upon registration: your surname, first name and e-mail address
Category 3: when subscribing to our newsletter: your surname, first name and e-mail address;
Category 4: via non-functional cookies and tags, i.e. analytical and tracking cookies as specified in Article 9;
a. through the use of cookies and tags, see article 9.
b. during your registration and use of the website.
Van Dievel will only use the Personal Data collected from you for the following purposes:
– Category 1: maintaining and improving this website and including Personal Data in anonymous statistics, from which the identity of specific individuals or companies cannot be traced, with the legal basis being Van Dieve’s legitimate interests to continuously improve its website and services;
– Category 2: the management of your account on this website for the purpose of using our services and website, with the legal basis being the performance of an agreement requested by you, and, if indicated by you, also the sending of direct marketing, with the legal basis being your explicit prior consent;
– Category 3: sending you direct marketing, newsletters, actions and promotions, with the legal basis being your explicit, prior and free consent;
– Category 4: tracking user behaviour with a view to improving the design and functionality of the website and the use of advertising cookies and social plug-ins, with the legal basis being your prior consent and the possibility of changing your cookie profile at any time (see article 9);
– Category 5: the delivery and invoicing of products/services ordered by you, with the legal basis being the provision of a product/service ordered by you from Van Dievel, profiling, and sending direct marketing for similar Van Dievel products or services.
The personal data will also be used for direct marketing, provided you have given additional explicit consent (“opt-in”) or if you have ordered a product or service from Van Dievel, for the purpose of informing you about similar Van Dievel products or services.
You may object at any time to receiving direct marketing, without justification and free of charge, by clicking the unsubscribe link provided for this purpose at the bottom of each promotional e-mail message. You may also communicate this objection to us at the e-mail address info@vandievel.eu, by mail to the address Generaal De Wittelaan 1, 2800 Mechelen, Belgium or by filling out the contact form on the website.
This privacy statement covers the transfer of personal information to third parties, specifically to JamesBold.agency, which developed and maintains the website. Van Dievel may share Personal Information with third parties, such as JamesBold.agency, in order to ensure the functionality and security of the website, provide technical support and resolve any problems with the website.These third parties have entered into an agreement with Van Dievel that imposes at least the same obligations on the third party in question as the obligations of Van Dievel to you. Each third party will only process Personal Data that is strictly necessary to achieve the purpose of the processing.
You may at any time request information about such transfers to third parties via the e-mail address info@vandievel.eu, by mail to the address Generaal De Wittelaan 1, 2800 Mechelen, Belgium or by completing the contact form on the website. Any opposition to or refusal of such transfer may mean that Van Dievel cannot provide the requested product/service to you.
In the event of a full or partial reorganization or transfer of Van Dievel’s business, whereby it reorganizes, transfers, discontinues or if Van Dievel goes bankrupt, this may involve the transfer of your data to new entities or third parties through which all or part of Van Dievel’s business activities are conducted.
Van Dievel will make reasonable efforts to notify you in advance of Van Dievel disclosing your data to said third party, but you also acknowledge that this may not be technically or commercially feasible in all circumstances.
Van Dievel will not sell, rent, distribute or otherwise make your Personal Data commercially available to third parties, except as described above or except with your prior consent.
In zeldzame gevallen kan het voorkomen dat Van Dievel uw Persoonsgegevens moet onthullen. Ingevolge een gerechtelijk bevel of om te voldoen aan een dwingende wet- of regelgeving. Van Dievel zal in redelijkheid pogen u van tevoren dienaangaande te informeren, tenzij een en ander aan wettelijke beperkingen onderhevig is.
Personal Data will be kept and processed by us for a period necessary in function of the purposes of the processing and in function of the contractual relationship between you and Van Dievel.
Van Dievel considers it justified to keep your Personal Data in case of one or more purchases through the website for 5 (five) years after the date of your last purchase in order to provide necessary after-sales services.
You have the right to learn about your Personal Data, as well as Van Dievel’s use of your Personal Data, free of charge at any time.
You are free to communicate or not communicate your Personal Data to Van Dievel. In addition, you always have the right to request Van Dievel to correct, supplement or delete the Personal Data.
You acknowledge that if you refuse to communicate or request the removal of Personal Data, certain services and products may no longer be available.
You may also request to restrict the processing of your Personal Data.
You also have a right to object to the processing of your Personal Data for serious and legitimate reasons.
In addition, you always have the right to oppose the use of Personal Data for direct marketing purposes; in such case, you do not need to provide reasons.
You have the right to obtain and/or transfer to other controllers your Personal Data processed by Van Dievel in a structured, common and machine-readable form.
To the extent that the processing is based on your prior consent, you have the right to withdraw that consent.
You can exercise your rights by contacting us to do so, either by e-mail to info@vandievel.eu, by mail to Van Dievel, Generaal De Wittelaan 1,
2800 Mechelen, Belgium or by using the contact form on the website.
You have the right to file a complaint with the Belgian Commission for the Protection of Privacy (as of May 25, 2018 the Data Protection Authority), Rue du Printing Press 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: commission@privacycommission.be.
This is without prejudice to a remedy before a civil court.
If you would suffer damages as a result of the processing of your Personal Data by Van Dievel, you may bring a claim for compensation.
6.1. We have developed security measures adapted at the technical and organizational levels, to avoid the destruction, loss, falsification, modification, unauthorized access or inadvertent notification to third parties of collected Personal Data, as well as to exclude any other unauthorized processing of this data.
6.2. Under no circumstances can Van Dievel be held liable for any direct or indirect damage resulting from an erroneous or unlawful use by a third party of the Personal Data.
6.3. You must at all times comply with the security regulations, including by preventing any unauthorized access to your login and password. You are therefore solely responsible for the use by yourself or third parties of your computer, IP address and your identification data, as well as for their confidentiality when visiting the Van Dievel website.
7.1. In order to process your Personal Data, Van Dievel shall grant access to your Personal Data to its employees, subcontractors and appointees for the purpose of performing their duties.
7.2. We guarantee a similar level of protection by making contractual obligations opposable to these employees, subcontractors and appointees, which are similar to this Privacy Policy.
For the processing of Personal Data, a declaration has been made to the Commission for the Protection of Privacy. You can always contact this Commission at the following addresses:
Commission for the Protection of Privacy
Printing Press Street 35
1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
commission@privacycommission.be
The website www.vandievel.com (hereinafter “Website”) uses cookies and similar technologies. This cookie statement (hereinafter “Cookie Statement” or “Statement”) aims to inform you as a visitor about their use. Van Dievel, with registered office at Rue de Tournai, 361, B-7973 Stambruges and registered with the CBE under number 0422.389.501 (hereinafter Van Dievel “we” or “us”) wishes to inform you as a visitor that you do not have to accept all cookies. Accepting them is not a condition for visiting the website. However, if you reject them, it is possible that certain applications of our website and additional services will not function optimally, thus altering the user experience of the website (see also item 6. Disabling cookies).
An Internet visit to a Van Dievel website or use of an application (e.g. app) may involve the use of files and technologies that store information on your end devices (PC, laptop, smartphone, tablet etc.) or access information already stored on your end devices. The files and technologies do not contain viruses or other harmful applications. Cookies are small information files stored by the Internet browser on your computer or mobile device
when you visit a website or when you use a (mobile) application. They act as a kind of memory aid for a website. Thanks to cookies and similar techniques, our website can easily track specific information about our visitors and their browsing behavior.
In principle, cookies can be placed both by Van Dievel itself (“first party cookies”) and by third parties (“third party cookies”). Third party cookies ensure that certain data are sent to third parties by your visit or use of the website.
Cookies are sometimes placed temporarily (“session cookies”, these are deleted when you close the browser) and sometimes permanently (“persistent” cookies, these remain until they expire or until you delete them).
In general, as regards the collection and processing of your Personal Data and your rights in this regard, we wish to refer to our Privacy Statement.
Since some of the cookies and/or similar techniques used, described below, may contain data that may directly or indirectly identify you, the following is explained individually: who sets these cookies, for what purpose and for how long the data collected therefrom are kept.
9.4.1. The strictly necessary cookies
As the name suggests, these cookies are strictly necessary to enable you to browse the Website or to provide certain functions, which you have requested.
9.4.2. Functional cookies
Functional cookies are necessary for our Website to function properly. They do not record any specific data about the individual user, but are necessary for the useful use of the Website.
9.4.3. Analytical cookies
Analytical cookies enable us to learn more about how you as a visitor interact with and respond to the content of our Website. This enables us to design our Website even better. The information in question does not record specific data on the individual user, but is used to create and analyze web statistics on an overall level.
9.4.4. Tracking Cookies
These cookies will survive user sessions. When the Max-Age of a persistent cookie is set to 1 year, within that year the initial value recorded in that cookie will be sent back to the server each time the user visits the server. This is done to store essential information, such as how the user initially came to the Website. For this reason, they are also called tracking cookies. For example, once you have chosen your preferred language, the Website will record your preference in a permanent cookie and store it on your browser. When you subsequently revisit the Website, the Website will use that persistent cookie to ensure that content is delivered in your preferred language.
9.4.5. List of cookies used
The following is a list of the main cookies we use.
| Name of the cookie | Duration | Description |
| _ga | 2 year | Saving and counting page views. |
| _ga_* | 1 year | Saving and counting page views. |
| cmplz_banner-status | 1 year | Save when the cookie banner is rejected. |
| cmplz_consented_services | 1 year | Saving cookie preferences |
| cmplz_functional | 1 year | Saving cookie preferences |
| cmplz_id | 1 year | Saving cookie preferences |
| cmplz_marketing | 1 year | Saving cookie preferences |
| cmplz_policy_id | 1 year | Saving the accepted cookie policy ID. |
| cmplz_preferences | 1 year | Saving cookie preferences |
| cmplz_saved_categories | 1 year | Saving cookie preferences |
| cmplz_saved_services | 1 year | Saving cookie preferences |
| cmplz_statistics | 1 year | Saving cookie preferences |
| itsec_interstitial_browser | 1 session | Provides fraud prevention. |
| pll_language | 1 year | Save language settings. |
| wordpress_logged_in_* | 1 session | Saving logged-in users. |
| wordpress_sec_* | 1 session | Provides protection against hackers and serves to store account information. |
| wordpress_test_cookie | 1 session | Reading if cookies can be placed. |
| wp-settings-* | 1 year | Saving user preferences. |
| wp-settings-time-* | 1 year | Saving user preferences. |
Van Dievel is entitled to update this cookie policy by posting a new version on the Website. In this context, it is highly recommended to regularly check the Website and the relevant page on which the cookie policy is displayed to ensure that you are aware of any changes. As soon as a new cookie policy takes effect, your consent regarding the use of cookies will again be requested.
It is possible at any time to withdraw your initial consent to the use of cookies and similar techniques on our website. This with the exception of the functional cookies that are necessary for the optimal functioning of the website.
Disabling cookies may result in certain applications of our website and additional services not functioning optimally.
9.5.1. VIA THE WEBSITE
The Van Dievel website provides a preference screen where each visitor can view his or her cookie preferences. Any visitor can view and/or modify these preferences at any time by clicking on the appropriate link at the very bottom of the website.
9.5.1. VIA THE WEBSITE
Through your browser settings, in security and privacy settings, you can choose to disable cookies. If you continue to browse the website without changing your browser settings, we will assume that you accept the website’s cookies. In addition, you can also delete cookies by clearing your “browsing history.” Please note that if you reject cookies, the user experience of the website may change.
Cookie settings Chrome: https://support.google.com/chrome/answer/95647?hl=nl
Cookie settingsFirefox: https://support.mozilla.org/nl/kb/cookies-in-en-uitschakelen-websites-voorkeuren
Cookie settings Internet Explorer: https://support.microsoft.com/nl-be/help/278835/how-to-delete-cookiefiles-in-internet-explorer
Cookie settings Safari: Go to ‘Preferences’ > ‘Privacy’ and specify that you want to block all cookies. On an iPad, iPhone or iPod touch, find the option for cookies under ‘Settings’ > ‘Safari’.
We reserve the right to unilaterally modify our Cookie Statement at any time. Any updated version is posted online and can be found on the website.
If you still have questions regarding our Cookie Statement and do not find the answer to your questions here, you can always contact us.
